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FAQs

We put ourselves into your shoes and collated a list of questions you might have regarding our products. Skim through the answers and make it a worry-free purchase!

 

Momistaan is a brand which enables new-age moms to be themselves and not compromise neither on their looks nor on their fashion sense while they’re expecting.

We sell products which moms-to-be require during pregnancy to make them feel comfortable including maternity tops, bottoms and nightwear. Each product undergoes a stringent check by our Quality Assurance team before they are shipped.

Yes! The server for momistaam.com uses Secure Sockets Layer (SSL), an encryption technology that works with your browser – Microsoft Edge, Chrome and Mozilla Firefox – that allows only momistaan.com to read the personal information that you submit. You will know that you are in an encrypted area when you see a closed lock (Internet Explorer, Chrome & Mozilla Firefox) in the lower left hand corner of your browser window.

Momistaan.com is a user friendly website designed to offer a fun shopping experience to its customers. Once you have selected the product, color and size, you can easily proceed to checkout and confirm your order.

We accept payment through debit cards, credit cards and net banking. RazorPay is our payment gateway partner. Login with your registered email-ID to skip re-filling the below details.

Customers are charged when they finalize their orders online. If you have a discount code, enter it in the field while placing the order online.

If you are not comfortable placing the order online and need assistance for the same, feel free to contact our customer service team on +91 9998972872 between 11.00 am and 5.00 pm, 5 days a week and we will help you place your order.

Momistaan.com makes it easy to select the size of its styles while you place the order. Kindly see our detailed size guide for further information or contact us at care@momistaan.com for any assistance.

In case your item does not arrive within the guaranteed period, please contact our customer service team at care@momistaan.com.

We are proud to announce that our delivery partner is ShipRocket and together we aim to ensure timely delivery on your doorstep. Your orders will reach you in a maximum 7-10 working days.

Unfortunately, we cannot make changes to your order once it is confirmed online. However, you can return the item and the amount will be credited to your account. Please read our delivery & returns policy for more details.

We try our best to ensure that you do not feel the need to return your order. However, if you do feel so due to any reason, you must request a return within 7 days from the date of parcel arrival. Kindly read our delivery & returns policy for further information or to request a return.

Don’t want to register? Just provide us with your email address, and start shopping! However, it is recommended that you register with us in order to receive timely offers and also maintain your Wishlist, Account & Address details.